Airport Management

Airports are becoming the bottleneck of the air transport network. To reduce congestion, airports face three major challenges:

  • Satisfy customer needs with increased services and efficiency
  • Increase revenues while reducing costs
  • Get the right data to the right people at the right time to aid aircraft turnaround.

SITA Airport Management is a suite of core applications that streamlines operations, reduces congestion and improves the airport experience for all.

SITA know-how

SITA has a unique breadth of knowledge and expertise in airport systems and processes.

Our specialists handle complex integration and technology migration. They improve the flow of passengers and baggage through the airport. And they speed up turnaround times for aircraft, helping airports improve their bottom line.

SITA Airport Management is used by more than 25 global airports and three multi-airport sites overseeing 25 smaller airports. The combined throughput of these airports is close to 300 million passengers annually.

Benefits

Airport Management provides the following benefits.

  • Reduces passenger congestion
  • Lowers costs through fewer delays
  • Optimizes revenue through more accurate tracking of movement and billing calculations
  • Collects, collates and distributes real-time operations data
  • Improves passenger services through the use of automated systems
  • Optimizes use of existing airport infrastructure

Features

Airport Management includes the following features.

  • A comprehensive suite of core applications that run over an IP-based LAN network and PC workstations
  • An open system that can be readily interfaced to many third-party systems, including airline, building management and financial
  • A fully scalable solution that can be configured and priced for small or large airports
  • A flexible solution that can be expanded once installed by adding servers and work stations; software modules can be added dynamically to phase in additional functionality
  • Adaptable to changing conditions
  • A multi-airport configuration that enables smaller airports to share IT systems at significant cost benefits