Ground Handlers

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Ground Handlers

Ground handlers provide essential services, both landside and airside, to the air transport industry.

Landside services include ticketing and baggage handling at check-in desks.

Airside services include ramp handling, fuelling and de-fuelling, aircraft maintenance and provision of catering services. To continue bringing value to airlines and airports, ground handlers need constant innovation.

Ground handlers of all sizes rely on SITA to optimize landside operations. SITA know-how provides IT solutions for:

  • Distribution
  • Passenger self-service
  • Information and communication technologies

Our innovative services, global coverage, industry knowledge and neutral position at the heart of the community afford us a unique position to support ground-handlers' needs industry-wide.

Passenger Operations

SITA know-how delivers the applications and services needed to help improve passenger throughput.

Baggage Operations

SITA works industry-wide to improve baggage operations around the world.

Airport Operations

SITA understands the entire operational system of today's airport.

Aircraft Operations

SITA aircraft solutions are safe, efficient, reliable and cost-effective, both in-flight and on the ground.

Cargo Operations

CHAMP Cargosystems, a SITA company, is the global leader in supplying information technology to the air cargo industry.

Communications & Infrastructure

SITA guarantees network availability, reliability and security throughout the air transport industry.