Creating safer, frictionless passenger journeys
77 years ago, SITA was created to serve the communication needs of the world’s airlines. Today, nearly every airline in the world does business with SITA.
Our industry expertise, right balance of innovative technology and our unrivalled understanding of industry processes, allows us to develop and manage integrated solutions and services through seamlessly connected platforms that unlock the hidden value of airline systems.
Airlines’ future profitability depends heavily on digitization and their ability to digitally extend key customer touchpoints beyond the physical airport location so that passengers are ready to fly prior to arriving. SITA’s domain expertise, and investment in advanced technologies, is powering the digital shift in, and reinvention of, airline solutions. We are improving performance and delivering a more seamless passenger experience, making air travel more connected, efficient, safe and sustainable.
Fortunately, delayed bags are very rare. But in case this happens, we want to provide a comfortable and easy recovery experience – without waiting at the belt, queueing at the Lost & Found counter or calling the baggage hotline to trace the bag. We are proud that, with this new digital solution, we can provide this improved experience to our passengers.
SITA innovates to enable safer, easier, and more sustainable travel for all.
At SITA, we've already seen the impact of our solutions firsthand. From helping airlines plan more fuel-efficient flight paths to supporting airports in reducing energy consumption. We're committed.
